Contact

LiveOps, Inc.
5425 Stevens Creek Blvd.
Santa Clara, CA 95051
USA
(800) 411-4700
(408) 844-2400


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About Live Ops

LiveOps is a virtual call center that helps companies make existing call centers more flexible and highly scalable, by enabling the virtual call center model. The LiveOps Virtual Call Center Solution combines an on-demand call center platform and applications, independent home agents, and proven best practices to deliver breakthrough call center results.

LiveOps provides best-in-class on-demand call center technology, as well as virtual call center services through there network of over 20,000 independent home agents, to hundreds of companies in both direct response and enterprise markets. LiveOps professionals will take orders that automatically flow securely into UltraCart.

Managing your business

Manage the full life-cycle of your business using our robust departments

Orders

One of UltraCart's most powerful features is its robust back office systems. With Departments for Auto Orders, Shipping, Fraud Review, and much more.

Customers

Customer Profiles allow your customers to store their information, view past orders, write item reviews, and more.

Reporting

The UltraCart platform features a variety of robust reports to help you manage your e-commerce business. From complete Sales reports to Item and Customer reports.

Affiliates

Affiliate marketing is one of the most powerful and least expensive ways to promote your brand. With the affiliate doing their own marketing, you'll likely see an increase in sales, as well as awareness of your brand.

Accounting

Download sales information into QuickBooks automatically with our free UltraBooks software. UltraBooks allows UltraCart merchants to import data directly to QuickBooks™ software.

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Fulfillment

Having someone else ship your products can be one of the best decisions that you will ever make. It will allow your company to focus on other areas such as product development and marketing.

Advanced Integrations

UltraCart has hundreds of advanced features available, but even we can't predict every need. If you require additional functionality not integrated directly into the UltraCart E-Commerce Platform, you can use our available advanced integration interfaces to offer complex and robust services to your website visitors.

Activation Codes

Selling software that requires a custom registration code? Or need to provide a user name & password in real time? Check out our Activation API to see how you can utlize UltraCart in these scenarios. More about Activation Codes

Webhooks

Webhooks are asynchronous outbound notifications of events to an external server. The Webhook resource allows for programmatic configuration of Webhooks on an UltraCart account.More about webhooks

Electronic Data Interchange (EDI)

An inter-company, application-to-application communication of data in standard format for business transactions, Electronic Data Interchange (EDI) is a set of standards for structuring information that is to be electronically exchanged between and within businesses, organizations, government entities and other groups. The standards describe structures that emulate documents, for example purchase orders to automate purchasing. The term EDI is also used to refer to the implementation and operation of systems and processes for creating, transmitting, and receiving EDI documents. More about EDI

Application Programming Interface (API)

UltraCart provides advanced merchants sophisticated and robust REST-style API for manipulating an UltraCart account. Common uses for the APIs include integration with a custom legacy applications, real-time inventory and product management, bulk import and export of customer data, ad more.

Currently implemented are API functions for systems such as Item Management, Catalog Management, Inventory, and Order Processing. If you require an API that is not currently implemented, please contact our Professional Services department for a development estimate. More about the UltraCart API

Support

Our experienced support staff is here to help!

Never outsourced 100% in-house US based support.

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Quick answers to common questions.

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Extensive Documentation and code examples.

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Video training tutorials, guides and tips.

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