Success Stories

Thanks UltrCart! Really loving the Storefronts platform. Between the speed, functionality and the features Kyle implemented it is night and day from our old website. Lots of compliments on new site and it and really better in every way, plus a lot easier for me to add and modify the product mix.

We're a little startup company and just implemented an UltraCart solution a couple months ago. Thanks to a recent story on us in a national magazine, our online retail business has experienced a huge spike in orders the past two weeks. While our UltraCart backend has handled the vast majority of orders flawlessly, several customers have changed their orders after their original purchase, requiring manual intervention to edit their order and payment.

As a new user, I've contacted the UltraCart support team twice in as many days with arcane questions about how to handle these order changes. In both cases, the people I dealt with were knowledgeable, friendly and quite supportive, patiently walking me through the solutions to my questions. In short, both were a huge credit to your company and yet another reason why I would wholeheartedly recommend UltraCart to anyone looking for a fully-featured, mature shopping cart solution.

Please keep up the excellent work.

We have used several e-commerce solutions over the years but nothing, I mean nothing, has come close to the power, functionality, and customization capabilities of Ultracart. Our online business model is always changing which has required customization to meet our market and processing needs. I don't know of any other company with a more competent and talented staff, willing to do whatever it takes to get the job done, than Ultracart. It doesn't matter what programing challenge we've given them, they not only completed it quickly, they delivered far more than originally requested. We consider the team at Ultracart an integral additional business partner that totally understands our market needs.

The cost savings, from an operations perspective alone, are far greater than the investment we've made using Ultracart. We've been able to streamline all customer service functions and revamp our product fulfillment procedures because of the integration capabilities of Ultracart. If your company is looking for a complete, flexible, and state-of-the-art turn key e-commerce solution, with a world-class customer support team, you've found it!

Goal: Replace failing in-house solution

Custom Database Solutions for ecommerce is what companies with too much money and not enough time to do research have developed only to find they don't work right and then they find that UltraCart does it all and more, simpler, cheaper, faster and with better support. At least that was our experience. We spent $7,000 on a custom database solution and after months of shipping and QuickBooks download problems, we scrapped it, took the loss and went with UltraCart. We use UltraCart on 2 of our other sites, but someone in IT got a hair in his nose about wanting a custom dbase and now him and the dbase are both gone.

UltraCart and their support team have been through development of 3 website ecommerce solutions. We are a $7,000,000+ company and growing by the day and volume is no problem for UltraCart and neither is customizations to fit our business model. They instituted certain and quick customizations of the cart to fit what WE needed and they did it FAST. That is something you can't put a price on. One think I like is they don't say they can do something they can't and do everything they say they will do, which is unusual in the world of programming. UltraCart also interacts with QuickBooks like it is an Intuit module, which is a great help with our bookkeeping functions.

We would highly recommend UltraCart as a fully scalable solution and welcome any contact by potential customers for more detail. All I can say is they saved us untold thousands of dollars a year in maintenance and downtime associated costs and we appreciate them.

If you do nothing else right on your website, at least with UltraCart, your customers will be able to order easily and intuitively and that is ultimately what website conversion is all about. Our online orders increased by 75% when we started using UltraCart instead of our other cart because UltraCart is USER FRIENDLY and our other one wasn't, so that meant a lot more phone in orders, which adds to overhead. It's great to see a majority of our customers happily and easily ordering online and we attribute our success online to UltraCart's ease of use, scalability and customization. Bottom line is - don't think, get it. Worry about something else, because your shopping cart will work if it's an Ultra Cart!

Dear Ultra Cart Team,

I just wanted to drop you a quick note to let you know that I am glad I chose Ultra Cart to host my business. I spent countless hours testing out "free" trials of other shopping cart systems and was unable to find one I was happy with. They were either to difficult to configure or were missing important features or the customer service was very poor. Thankfully, I signed up for your "free" trial and was able to end my search for the perfect shopping cart system.

The Ultra Cart was easy to setup and implement. As a matter of fact, the web programmer I decided to use told me I made a great choice selecting ultra cart as it was (in his opinion) the best shopping cart out there.

Everything went together surprisingly smooth and any issues I had or changes I requested were responded to very quickly (often almost instantly). You won't find that level of customer service anywhere else.

In my business, I list a lot of items but they are all unique and once I sell an item I rarely see one like it again. This is not your normal shopping cart business and even though they had never hosted a business like mine, they were able to step-up and adjust their systems to better accommodate my type of business.

Lastly, I sell on eBay a bit and Ultra Cart has a great option to allow me to create a link for my customers that loads all their eBay item information into the Ultra Cart. Some of my eBay customers do not want to bother with creating a Paypal account but want to pay via credit card. They simply follow the link I send them and can check out on the Ultra Cart secure server and pay via my merchant account.

Keep up the great work.

When we switched to UltraCart, we experienced a substantial increase in sales within two months which we attribute to the added capabilities that we obtained by using UltraCart. We've been with UltraCart for over 18 months now; revenue has more than tripled in the past year, and UltraCart continues to provide us with tools that truly make a difference and keep us ahead of our competition. In the hobby business, we often have oversize but light packages and also small heavy ones. With UltraCart, we have the ability to configure not only product weights but also their dimensions so that the shipping amount we charge our customers is very accurate. This is a huge advantage for us!